Author Archives: schatzi

How Mobile Apps Are Fast Altering The Hospitality Industry

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A consistent challenge for hoteliers and other related tourism business is keeping up with the expectations of customers. Apparently, mobile app technology flared up in the past years as a game-changing development for businesses across different industry verticals to offer high-end customer services. No doubt,hospitality or tourism services too have adopted and embraced the app technology, they have helped businesses in the field to augment customer engagement along with providing great experiences. There are innumerable ways mobile apps impacted hospitality businesses and completely transformed the holidaying experience of avid travellers. Here’s illustrating how do mobile apps are revamping the hospitality businesses and are transforming the travelling experience for people in an incredible way.

Provision of personalised services

People no more have to search the internet to know about great destinations, hotels, resorts, adventure spots and other whereabouts of a place. They can now get every bit of details of their specified destinations, book flight tickets, reserve hotel accommodations and enquire about reasonable holiday packages, all through the apps. Due to the presence of apps, travellers can explore their destinations all alone and no longer has to contact a tourist agent to who will make arrangements for their trip considering the budget.

Up-to-date and detailed information sharing

Apps became a great tool or information hub to the hoteliers who can provide all real-time and accurate information about them to the end customers from any part of the globe. As such, hotels, resorts, restaurants and other attractive amenities at a tourist place can own an app to inform travellers about their services, help them book services in advance, offer seasonal discounts or notify about any events. Thus, mobile apps empowered various players in the hospitality sector to widen the market of their property or services and engage them in an extraordinary manner.

Enhanced communication with customers and develop long-term relations

It’s a great hurdle for every company involved in hospitality to communicate with customers in a way that attracts them to their services. Mobile apps provide the businesses with immediate and an intimate way for interacting with customers throughout their planning for the trip. They allow customers give feedback on any service availed by them, search for tour packages that deemed fit in their pockets prior to their trip, great holiday hotel packages, enquire about the weather, transport and other situations of the tourist places. In other words, apps are a great channel for travel companies to nurture their relations with customers and possibly expand their market with word of mouth promotion through positive reviews social media shares.

Help businesses uplift their customers’ loyalty

Offering specific rewards or loyalty schemes to fetch back old customers or attract more other customers through references are great ways to intensify revenues for hotels and resorts. Apps seemingly empower them to offer loyalty programs to their trustworthy visitors. Apps help business owners recognise their reliable and steady customers, and hence they could target them with push notifications about their offers on the basis of their previous visit history, location, behaviour, user/ family profiles and so forth.

Apart from these lucrative benefits that companies in the hospitality sector can get from mobile apps, there are much more usefulness of mobile apps that can they can leverage from them like reduced paperwork and entries, online receipt of payments, advanced marketing, easy navigation services to travellers and so forth. While adoption of technology became a paramount aspect for every business, a well planned and dedicated mobile app can definitely aid hospitality businesses to magnify their revenue and growth.

Diagnosing Computer Hardware Faults

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When your PC goes wrong and you have lost all hope the normal final stage is to reformat your computer and start afresh. This will most likely resolve any software issues, remove viruses or any other nasties and give you a clean start. But what happens if you have already reformatted and the problem still exists?

This means, most likely, you have a hardware fault. This is where problems can start.

Diagnosing a computer hardware fault can be a right pain as any of the computer components could the cause. Unless you are intending to replace the entire machine you need to carefully diagnose with what components the fault lies with.

I would advise you look at the computer into these main areas to analyse.

Memory / RAM

Power Supply

Hard Disk

Motherboard

This isn’t a complete definitive list, obviously depending on your issue ie if your issue is that you don’t get sound then it could be a sound card issue, similarly if you don’t get a display then graphics could be the culprit. If it is a random fault then either of the above could be the cause.

Memory – this is fortunately quite easy to diagnose. Search the Internet for a memory tester. Generally these can be put onto a CD (or Floppy if you are stuck in the past!!), boot up from the CD which then enters the memory test. This will constantly cycle through, testing the memory for errors. It is wise to leave this on for several hours or even better over night. It will advise you if the memory fails.

Power Supply – this can be a strange one. People generally assume that if the power supply does fail then you would get no life from you computer at all. This sometimes is not true. I have had computers that turn off at random times, computers that have the power light on, but do not start up etc and it has turned out to be the supply – I would advise this should be one of the first things to test as can be a problematic area. Testing it can be difficult without the right equipment. Really the only way is to get a volt tester and check the voltage and current coming out.

Hard Disk – this can be one of the worst problems to have as if your hard disk does fail, unless you have been sensible and done regular backups of your most valuable data, you stand to lose it all. Hard disks can go at any time and usually you will hear a harsh sounding clicking noise that is coming from your computer. If this is the case you need to probably replace the hard disk. Get someone who then knows what they are doing here to try and recover your old data for you.

If none of the above solves your problem then you could possibly be looking at the fault being with the motherboard or any other plug in cards or devices you have. Remove everything to leave only the very basics. Take out all sound cards etc and any other PCI devices that are not essential. If you have more than one stick of ram then leave in only one and see if the problem resolves.

Really, solving hardware issues comes down to a case of trial and error here so take the time to test everything out. Bear in mind that even if your keyboard or mouse is faulty, very strange things can happen to a computer, so if you can, try to remove and test every single item.

Progressive Trends in E-Learning

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Consequent to the e-learning concepts and programmes gaining popularity with each passing day, the demand for the services to convert Flash Animation to HTML5 has also risen to new heights. To a poser on this conversion over the Google, plethora of suggestions and answers appear. It is always wise to seek the solutions provided by a professional IT company that is engaged in developing numerous animation programmes including e-learning processes.

Indeed, it has become all the more important since the topic and the illustration or graphics have to reach the target audience across varieties of devices, platforms, and browsers. And considering the fact that HTML 5 is the key digital technology, utmost attention is needed vis-à-vis the conversion becoming accessible from diverse media of smartphones and tables, irrespective of flash compatibility of the device.

On this score, reputed companies have the relevant expertise to offer these services with an element of value added to the content. As for development of new content, these companies have mastered the art as evident from the scores of end-users at home as well as abroad. The hallmark of their services lies in the art of conceptualising an enriched interactive content that could range from the K-12 (kindergarten to XII standard) segment to university level courses and corporate training modules. It is the animator’s artistry that infuses an element of life in all these programmes that are basically converted through CSS and JS languages.

As for the corporate training programmes, the client’s objectives are analysed in detail to specifically identify the various themes. With focus on enhanced productivity, the compilers of the training material draft the content to be highly interactive and visually appealing. With the aid of SCORM compliant software, this content is further developed and delivered in both Flash and HTML5 formats. Both these versions are tested and perfected to be compatible with all popular platforms.

Incidentally, SCORM, acronym for Sharable Content Object Reference Model, has been accepted worldwide as ideal software of interoperable technical standards for e-learning products. Although, a defence-related programme of Advanced Distributed Learning (ADL) under Pentagon, this software has found extensive applications in the civil arena as never before, particularly in e-learning. It also governs how online learning content and Learning Management Systems (LMSs) interlink and interact with each other, purely in technical parlance.

Regarded as a forerunner in e-learning technology, recently a reputed company has published a report on the global e-learning market scenario and projected encouraging figures for the period 2016-2017. It was based on in-depth study that revealed the worldwide market for Self-Paced E-Learning which stood at $35.6 billion in 2014 has witnessed fast paced compounded growth rate of 7.6% to reach over $51.5 billion by 2016.